Administrative Assistant / Customer Service - Elliot

At Silver Spangle Plc, our Domestic collections division is industry renowned for recovering commercial debt collection across South Africa. Employing the most professional and effective debt collection techniques and strategies, our team is unmatched at successfully recouping outstanding balances.

DUTIES
Sending emails to our South Africa clients every morning till they pay up. Note that your emails must not seem like a threat to any of our clients.
Help companies and individuals get paid by emails and phone conversations
Collecting debt on our behalf and managing them as instructed
Track down people who owe money from overdue bills via emails and negotiate payment ( if instructed).
Arranging travel and accommodation for our staffs and clients when they are at your location

SKILLS REQUIRED

Listening: When speaking to a debtor, it is important to listen to why they are in debt. This will help the debt collector determine a solution.
Negotiation: Working with debtors to start some sort of payment plan, or outright repayment of a debt requires good negotiation skills.
Speaking: Being a good communicator is useful.
Persistence: Some debtors do not want to be found, or may not be responsive when called by a debt collector. Successful debt collectors do not take no for an answer.